Just when I learned to order my venti-hot-soy-chai-two-extra-pumps-no-foam-no-water in a single breath, Starbucks joins the list of companies I have to boycott because racism. Bad enough that my Sundays are spent football free, now every morning will be an exercise in fuming on all black people are left out of in America–peace, justice, Starbucks single stall bathrooms and lemon loaf. Unlike the NFL, Starbucks is already hard at work to win back my daily $7.65.
Starbuck CEO announced in an earnest apology video that they will be closing stores on the afternoon of May 29th to train all of the employees in the whole company with a mandatory “implicit bias and conscious inclusion training” He describes below that this is the first step in trying to live out their company values. Ahh, back to chai heaven, right?
Wrong. While I applaud the company’s willingness to respond and respond big with a company-wide shutdown, I wonder if this reactionary-proactive-action will have the desired result. As someone that frequently engages in racial dialogues and trainings, I have lots of questions. The massive scale of this concurrent training sounds grand, but I wonder about how you could effect such a training with consistent results at 8,000 stores in different geographic areas and different local contexts, with thousands of different trainers of varying experience and tens of thousands of people with varying lived experiences and beliefs. (I picture an army of facilitators armed with lattes and flip charts deployed en mass–but from where? ) And what will they learn? And if they discover they have implicit bias, will this trigger any work on company policies and practices? After the training, how will we know if they’ll arrest us if we go there if we don’t go there anymore?
My other question is aimed not at Starbucks alone: is implicit bias the tool we need to help private companies address racism in their practices and customer interaction? There can be no doubt that implicit bias training is all the rage these days–and it is an important and eye-opening first step for people unaware that humans carry biases. When discussing race, it can be a helpful entry point for conversations–we all carry around ideas that we are not in control of, some of which relate to race and dominant cultural ideas about race. We all have implicit biases– it’s important to know that and think about where we each may have an inclination to shut down or react strongly.
But the thing about implicit bias is that you are not in control of it–it is operating unconsciously, ticking away in your brain with no help from you. Racism, however, is not something lurking beneath our id waiting to stir our sleepwalking self to acts of discrimination. Racism is systemic, embedded in principles, practices, policies, and actions of institutions and the individuals who work in them. People not only have implicit bias BUT ALSO act out on subjective ideas and beliefs about race. Learned behaviors and attitudes about race are conscious parts of how people interact with each other, how they make decisions–conscious decisions–about how and when to enforce policies. Acknowledging and taking responsibility for the ways that we reproduce racism in our own environments takes more agency and deeper engagement than acknowledging implicit bias alone.
Implicit bias is one of the few places where we can measure the trace of racism or sexism in the brain. Since implicit bias is data-driven and testable, it appears to be a “more scientific” approach to talking about racism than examining history or acknowledging the political significance of race. But race is a social construct, and years of social science, political science, and historical research has afforded us deeper, more nuanced and more complete ways of talking about and addressing race. While implicit bias training is a nice start for an afternoon, it lacks the depth needed to address racism in all its complexity. Well begun is not half done in this case. If we really want to go there, Starbucks and our country would be well served to look at the many conscious ways discriminitory practices are enforced, reconcile them with their company values and build a new more equitable relationship with the communities they serve.
When they do, I’ll take a venti soy chai with two extra pumps, no foam, no water, no racism.
It always starts with the question, first in the eyes, hesitating on the way to the lips but determined to come out: what are you? Every mixed race person say amen. For as long as I can remember, people have puzzled over my features, my hair, my skin color to piece together my race. The question, and the response we arrive at together has more to do with the questioner than you may think. And that interaction tells us more about race in America how far we’ve come and the morass ahead.
At the risk of dating myself, as little background is necessary. I was born in November 1969– a child of the summer of love in Boston, when only a few years later the bus riots would mar forever this city’s already checkered racial history. I was adopted as a baby, but adoption then was a different animal. A closed adoption, like mine, meant that my (now adopted) parents never met or knew anything about my birth parents–other than the fact that one was black.
Me and my three brothers
Trans racial adoption was uncommon then, and the story is one for another time. Suffice it to say, I grew up in a white family in towns with almost no diversity at the time I was growing up there. Identifying my race was not as simple as hauling out the family album or even looking around at my community. Most of the time, this is how we decide what race we are. We look at Mom and Dad and do the math. Simple.
Except its not so simple. If you look like you might be walking the line between two race you have probably been asked the question on more than one occasion. From the time I was little, people asked. The question itself is an indicator of the times: in the 70’s the question was whispered, or more often sneered by nasty children in the playground. in the 80’s it was asked with curiosity, or occasionally a spark of interest in the days when light skinned was in; in the 90’s when the best berries were blacker it was a test of authenticity. And now in an era when we debate the end of race, being asked my race reminds me that race, and racism, isn’t going anywhere.
For some mixed race people the answer becomes one of complex math–a half this (which half?), a quarter that (leg piece or breast meat?)–where the family tree is examined and loyalties to each side are weighed. Sometimes, back up family and community members are referenced to break any stalemate. For others, embracing all parts of their lineage is the key, living as a testament to the dream of a land where all people live together, integrated fully and culturally complex.
More often than you would image, people argue with the answer you provide. How often have people thrown the white mother card on President Obama? Rarely is it said to spark an honest conversation of how race is constructed. Mostly it’s said in a snarky way, or a weapon to shoot at the authenticity of his blackness.
People squint their eyes and appraise your flesh–how light is white? How much brown equals black? but it doesn’t stop there. They weigh your words–talking white or just educated? they judge your body–are your hips black in nature? they question your knowledge of perceived black culture. In addition to judge they play other roles as well: now fashion blogger, now genealogist, next professor, sometimes confessor.
Free from a pedigree and family tree, I find people more likely to debate my racial identity with me. I think this tells us that race is not just about what we think we are but is also significantly about what society says. The conversation reveals how we divide people into racial categories: do you really think you’re black? but you’re light skinned, so you’re not all black. How did you decide you were black? how do you know that you’re not (insert nation here)? Do you even know what you are? Over the years, I have been called a mulatta (stubborn mule!) a half bread, mixed, light, red, mutt, black bitch, nigger. The names, they also are like a timeline of race in America.
When I was little–maybe 4–I was watching Bugs Bunny with a friend of mine. We were watching the episode where Bugs is being chased by a witch doctor . To escape Bugs put plates in his mouth to make big lips so he can blend in with the African ladies passing by. My friend looked at at the TV and then pointed to me.
“That’s what you are.”
I was shocked. But I wasn’t. I had seen the way my friend looked at me mirrored in the eyes of of other children–and adults. The easy way that my friend made a connection between the fake African stereotypes on the TV and me puzzled me. I had been unaware of my race until then. Later I wondered what everyone could see in me that made them know I was different when I looked so normal to me. My journey from that afternoon watching cartoons to here—not so coincidentally teaching about race and media–has been a complex conversation about race with my environment. Through my teen angst, my reeducation into a wider historical narrative, a hundred conversations that start with the question and not a few momentsyears decades of deep introspection, I can tell you one thing I have never been: white.
You see, race is a social construct, and one that has only been around for a few hundred years. Race, as a marker of identity, was created to structure power relationships–most markedly between whites and enslaved blacks, then later blacks suffering under Jim Crow, and even today blacks struggling with systemic racism in our post Obama age. Beyond black and white, race decided who has to go to the Japanese interment camps, who was forced onto reservations when the slaughter was over. Race decided who could own property, who could marry, who could move into a neighborhood and who could go to school where. Still today with the voting rights act being dismantled race is a factor in who can vote and who has to show their papers, please.
You may have noticed that it didn’t matter how light your skin or your lineage, race is decided in the halls of power. The categories of race do a poor job describing the human and a great job describing the lines of power and privilege. Ask one of the 6.5 million american who are mixed race, 1.8 million alone who identify as black and white–we are a living testament to the fuzzy lines that mark race in America. The math doesn’t make sense. What looks like a solid divide in those check boxes on forms is a wide foggy boundary, a gray area that mixed-race people navigate every time you ask them the question.
The journey is not over. America is marching slowly but surely to a tipping point where white will no longer be the majority. You can bet that the construct of whiteness will make us pry privilege from it’s cold dead hands. Like all times when race was used as a tool to divide working class and poor whites and black, we see racial rhetoric and racial tension on the rise. We see overt systemic racism in all our systems. We see anger between people in the streets.
We African Americans with light skin, brown skin, mixed race, never-white-enough-skin walk the front lines in these battles. We are the lie of race being a real way to divide people. We are the truth of the race that is human, all of us mixed from our birth in the womb of Africa. We are victimized by systems of privilege that clearly label us non white. We are the witnesses to all the ugliness too scared to confront our darker sisters and brothers. We sit in the rooms when they think we’re not there, forced to confront the casual racism that happens behind closed doors. We are questioned by both sides–papers, please–as we navigate the borderland between the poles of black and white.
We, too, are black.
So for my black brothers and sisters, and others from different mothers in the struggle, don’t forget that racism is a tricky animal that takes more than one shape. Don’t assume that life light-skinned is carefree. We, too experience racism, which can be compounded when the people who understand that pain best won’t acknowledge it might be happening. To dismiss our lived experiences with race is to perpetuate a divisiveness that is part of our painful past, but not bred in our blood. Race is a recent construct, but all people of the African diaspora share deeper, older roots, roots that matter to all of us, no matter where we landed or what shade we bore. We are family, and we need to be…..and you know, it’s never a good look when your charges of racism are summarily dismissed just because of the color of your skin.
To our white allies, respect our right to self identify. Respect our right to be black. Judging my blackness by my shade ignores the long and complex history of race, and my lived realities of which you are wholley unaware. If you want to ask the question, do it with respect and listen with an open mind, not a snap answer.
Dear Starbucks, this counting exercise definitely didn’t help…like at all
And to America, race isn’t going anywhere. Seeing systemic racism isn’t enough. We need the political and social will to make fundamental changes to how we treat each other in the halls of power, not just in the Starbucks streets. As long as systemic practices reproduce racism, it will always be with us, no matter how many of us wish it away. Having an uncomfortable conversation isn’t enough; We need to act in ways that dismantle racism at its core.
There are no easy answers, and there isn’t one way. Culture is complex–ask one of us, we know. We definitely do not have all the answers but we stand in challenge to race as usual. We live past the coming tipping point We don’t know what lies ahead to end racism, but those of us in the fog are finding a way to move forward, ever forward.
My other question is aimed not at Starbucks alone: is implicit bias the tool we need to help private companies address racism in their practices and customer interaction? There can be no doubt that implicit bias training is all the rage these days–and it is an important and eye-opening first step for people unaware that humans carry biases. When discussing race, it can be a helpful entry point for conversations–we all carry around ideas that we are not in control of, some of which relate to race and dominant cultural ideas about race. We all have implicit biases– it’s important to know that and think about where we each may have an inclination to shut down or react strongly.
Susan X Jane 